Inside The Practice
Inside the Practice is your go-to podcast for expert-led discussions and actionable insights in the world of dentistry and its specialties.
Hosted by, Alan Hollander and Sarah Boylan. Featuring interviews with top industry voices and thought leaders, this show is designed for dental professionals who want to stay informed, connect with like-minded peers, and advance their practice.
Inside The Practice
ITP #6 - The Business Side of Dentistry: How to Build a Thriving Practice
In this episode of Inside the Practice, host Alan Hollander and co-host Sarah Boylan welcome expert consultant Wendy Reifer to discuss key strategies for optimizing dental practices.
With decades of experience, Wendy shares actionable insights on staffing, leadership, and operational efficiency that help practices thrive.
- The Power of Continuous Recruitment
Hiring isn’t just about filling immediate vacancies—successful practices are always on the lookout for great talent.
By maintaining an active recruitment mindset, practices can avoid the stress of last-minute hires and improve overall team performance.
- Balancing Cross-Training with Specialization
While having flexible team members is valuable, the most efficient practices ensure that employees become experts in their specific roles.
This specialization allows for consistency, efficiency, and ultimately better patient care.
- Transforming Staff Training into a Systematic Process
One of the biggest pitfalls in busy practices is neglecting proper training. A structured onboarding system, including a “stations” training approach, ensures new hires are integrated smoothly, reducing inefficiencies and long learning curves.
- Effective Meetings Drive Better Communication
Many practices struggle with internal communication.
Well-structured, purpose-driven meetings with clear agendas help align teams, eliminate misunderstandings, and ensure accountability without wasting valuable time.
- Leadership Through Proactive Problem-Solving
Strong leadership isn’t about reacting to issues as they arise but implementing proactive systems to prevent them.
Successful practice leaders create an environment where challenges are addressed through structured processes, allowing for consistent growth and improvement.
A thriving dental practice isn’t just about great clinical skills—it requires strong leadership, a proactive hiring strategy, and efficient systems. Wendy’s insights highlight the importance of continuously refining operations to enhance patient care and practice success.
This Show is sponsored by ePractice Manager
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