Inside The Practice

ITP #1 - Maximizing Practice Efficiency and Profitability with Elliott M. Tracy

Inside The Practice Season 1 Episode 1

In the debut episode of Inside the Practice, hosts Alan Hollander and Sarah Boylan, MBA sit down with Elliott M. Tracy, CPA , a leading expert in dental practice management. 

Elliott shares actionable insights on how dental professionals can build and sustain thriving practices, offering a blend of business acumen and practical advice.


  • Effective Growth Strategies: 

Elliott discusses how dental practices can achieve sustainable growth by focusing on both patient retention and strategic marketing. 

He highlights the importance of understanding your target market, identifying patient needs, and providing a consistently high level of care. 

Key to growth, Elliott stresses, is understanding the balance between attracting new patients and retaining loyal ones through exceptional service and engagement.

  • Building a Strong Team: 

A strong, cohesive team is essential to the success of any practice. 

Elliott shares his approach to fostering a positive office culture, where communication, collaboration, and mutual respect are at the forefront. 

He explains that hiring for both skill and cultural fit is crucial, as a unified team contributes to smoother operations and a better patient experience. 

  • Balancing Business and Clinical Care: 

Elliott offers practical advice on how dental professionals can balance delivering excellent clinical care while managing the business side of their practices. 

He emphasizes that it's not enough to be a skilled clinician; a successful practice also requires effective leadership, sound financial planning, and strategic decision-making. 

Elliott provides tips on time management, delegation, and setting clear business goals, allowing dentists to maintain high clinical standards without becoming overwhelmed by administrative duties.

  • Marketing in a Competitive Space: 

Elliott provides insight into the evolving landscape of dental marketing, where digital platforms play a crucial role. 

He advises practices to take advantage of SEO, social media, and online reviews to build their brand and attract new patients. 

By combining traditional marketing methods with modern digital strategies, dental practices can reach and retain a wider audience. 


Elliott’s advice sets the foundation for both new and established dental practices to refine their approach to growth and management. 

The episode serves as a valuable resource for dental professionals looking to enhance their practice's operations while maintaining a focus on exceptional patient care.



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